Alza dropshipment uses a business model based on the principle of close cooperation with online merchants, whether they are suppliers, manufacturers or distributors. Alza acts only as an intermediary, whilst externally occupies the status of a seller to the end customer.
Companies such as Amazon and eBay and Czech company Mall.cz allow the use of dropshipments or dropshipping to their business partners.
Goods are shipped directly from the seller’s/supplier’s warehouse acting as Alza’s business partner providing its platform to sell goods using external partner warehouses instead of its own warehouses.
This form of cooperation brings a number of benefits to both parties. Merchants can reach millions of customers on the largest Czech e-shop, so do not have to set up their own sales channel or focus on advertising. In this way, Alza will reduce storage costs and expand its range of products that would otherwise be difficult to offer customers, because they bring high demands on storage, large goods, a large number of items or difficult handling. Typical examples are tyres or garden houses, trampolines, children’s slides, etc. At this point, Alza will use the supplier’s warehouses directly instead of its usual logistics centers.
Traders are therefore only responsible for securing and managing their own stock and dispatching the order directly to the customer. In practice, this means that, as a seller, you agree with Alza on the range of products, provide them with the documents to browse your product portfolio and then send out the orders received. Alza provides a complete background and top infrastructure, comprehensive order processing and fast delivery. They are also responsible for advertising, sales and after-sales service and the transport itself. In addition, business partners participating in the above program can rely on strong customer support (including a 24/7 call center), Alza will handle complaints, returns and provide IT support.
To proceed with Alza, complete the form. (Each individual application is assessed individually.). You then speak with an Alza expert and agree your product portfolio, sign the contract and the products will be integrated onto the Alza platform. A pilot programme of a few dozen orders are then tested prior to full launch.
In connection with the coronavirus pandemic and the forced closure of bricks-and-mortar stores, Alza decided to significantly speed up the entire process of connecting vendors to its platform thanks to the automation of the system. If all the above conditions are met, the listing of products and the start of sales takes about 2 – 4 days instead of the original 4 weeks. Alza is thus gradually expanding its network of business partners.